Privacy Policy

Candlelighters Simcoe believes that it is important for you to know how we treat your personal information. This privacy policy will explain why we collect personal information (information about an identifiable individual) about our members, donors and other individuals who interact with us and how we handle that information on our website and office.

Candlelighters Simcoe is committed to protecting the privacy of the personal information of its employees, members, donors and other stakeholders. We value the trust of those we deal with, and of the public, and recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information that you choose to share with us.

During the course of our various programs and activities, we frequently gather and use personal information. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of or other dealing with this information is subject to your consent.

Types of Information We Collect

With your consent, we may gather personal information from you in person, at our office, over the telephone or any corresponding with you via mail, e-mail or on the Internet through the Candlelighters Simcoe website.

The type of information we may collect about you depends on whether or not you are a member or donor of Candlelighters Simcoe. The information we may collect includes any information that can be used to distinguish, identify, or contact a specific individual, this information can include your name, contact information, correspondence with us, comments or questions about our organization and any publicly available information (e.g. telephone directories) or information that is not considered personal information.

Privacy Practices

Personal information gathered by Candlelighters Simcoe is kept in confidence. Our staff are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed.

We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances. Typically, the personal information collected about you is used by Candlelighters Simcoe to confirm your identity, to communicate with you, to respond to your inquiries/comments, to send you important notices about childhood cancer, to fulfill the legal and legitimate business requirements of Candlelighters Simcoe and generally to provide you with the goods and services you have requested.

We may also use your personal information to provide you with tailored information (including information about the availability of childhood cancer products and services) that we believe will be of interest to you and your family.

Use and Disclosure of your Information

We routinely offer individuals we deal with the opportunity to opt not to have their information shared for purposes beyond those for which it was explicitly collected.

If you choose to provide personal information to Candlelighters Simcoe, we assume that you consent to the collection, use and disclosure of your personal information as outlined in this privacy policy or otherwise at the time of collection, use or disclosure.

If you do not wish your personal contact information to be used in the aforementioned manner, you may opt-out of this use of your information where all opt-out provision is offered. You may notify us of such at any time.

Security Safeguards

Candlelighters Simcoe takes precautions to protect your personal information against unauthorized access, disclosure, inappropriate alteration and misuse. All safety and security measures are appropriate to the sensitivity level of your information. Candlelighters Simcoe uses technological safeguards such as encryption passwords to protect personal and other information.

Changes to this Privacy Policy

Candlelighters Simcoe reserves the right to change this privacy policy from time to time. We recommend that you review this privacy policy periodically so that you are aware of any changes. Your continued use of our website following the posting of any changes to this privacy policy shall constitute your acceptance of these changes.

Inquiries, Questions, or Compliances

If you have any inquiries, requests or complaints regarding Candlelighters Simcoe’ privacy practices, please contact Candlelighters Simcoe Privacy Officer by phone at (705) 737-4296.  This privacy policy was last modified on January 01, 2013.

Further information on privacy and your rights in regard to personal information may be found on the website of the Privacy Commissioner of Canada at